Wrong item
Report immediately. We may replace the item or provide a refund after review.
Return Policy
Simple rules for returns and replacements.
Returns protect customers while keeping grocery and provision deliveries fair, traceable, and safe.
Damaged item
Send photos and order details. Keep the item available for inspection if requested.
Perishables
Perishable or opened items may not be returnable unless the issue is reported at delivery.
Need help with a return or replacement?
Our support team is here to make the issue right where the policy allows it.