FAQs

    Answers before you order.

    These are the common questions customers ask before shopping with Sanvarich.

    Customer support desk with question notes

    How do I order?

    Use Quick Order, browse products, add items to cart, enter delivery details, and confirm the order.

    How do I pay?

    Sanvarich supports payment-on-delivery workflows and secure Paystack payment links or QR codes where enabled.

    Can I request unavailable items?

    Yes. If the item is not listed or you do not like the listed options, send an item request.

    Can I cancel an order?

    Orders can be cancelled before processing or delivery assignment. Contact support quickly if you made a mistake.

    Where do you deliver?

    We focus on supported campuses, hostels, homes, shops, schools, and local delivery zones.

    What if an item is wrong?

    Report it immediately with order details and photos where possible. We will review replacement or refund options.

    Still have questions?

    Our support team is ready to help before, during, and after your order.

    Contact Support